Customer called to see if we got a larm.
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Red sweetshirt.
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Injured his less and is slow.
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Spoke with Jesus, said customer is not there, he couldn't understand too much english.
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Assited with reseting keypad after replaving battery.
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Had to hold for several minutes 3 days in a role.
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Said it's the dog, he pushed the wrong button.
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and finally for today: Customer upset that password was not verified at the begging of the call.
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